SAM*INK® uses ISO9001:2000 quality imaging supplies and guarantees that cartridges refilled and remanufactured by our company will perform to your satisfaction.
We manufacture our own inks and do not depend on external suppliers. Each ink is uniquely formulated for the many different cartridges available. Our extensive range of testing equipment is further assurance of our commitment to quality control and customer satisfaction. Worn parts are replaced if necessary so that our cartridges produce sharp black text, vibrant colors, with clear graphics.
If you are dissatisfied with the results of any of our refilled cartridges, please return the cartridge within 90 days of purchase together with receipt of purchase to the SAM*INK® store where purchased. The SAM*INK® store will either repair the faulty cartridge or credit the full amount against a new cartridge, in exchange for the faulty cartridge.
In the unlikely event of a claim that a cartridge refilled by SAM*INK® may have caused damage to the printing mechanism of your equipment, please contact your SAM*INK® store with proof of purchase and it will provide advice or a qualified service technician to address any issues - at no cost to you.
This warranty is in addition and does not affect your statutory rights under local legislation.
We offer the most comprehensive warranty in this industry. If SAM*INK® is proven to have damaged your printer, we will provide parts and onsite repair service or reimburse the cost required to repair the damage.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY AND SETS FORTH MANUFACTURER’S EXCLUSIVE REMEDY IN CONNECTION WITH SUCH WARRANTIES. IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR COLLATERAL, CONSEQUENTIAL, INDIRECT, INCIDENTAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS, LOSS OF DATA OR LOSS OF USE, ARISING OUT OF, OR CONNECTED IN ANY WAY WITH, THIS AGREEMENT OR ANY GOODS SOLD PURSUANT HERETO. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES OR IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY.”