Intellectual Property

The SAM★INK® trademark is registered in:

1. Argentina 2012-April-4th.

2. Australia 2010-June-4th.

3. Brasil 2017-December-5th.

4. Canada 2017-August-27.

5. Chile 2013-August-29th.

6. China 2009-October-28th.

7. Colombia 2011-December-22nd.

8. European Union 2008-September-17th.

9. India 2005-June-9th.

10. Indonesia 2009-April-17th.

11. Japan 2011-February-25th.

12. Malaysia 2010-May-14th.

13. Mexico 2011-September-13th.

14. Nigeria 2015-April-29th.

15. Peru 2015-August-3rd.

16. Philippines 2011-April-21st.

17. Russia 2011-February-4th.

18. Singapore 2005-March-8th.

19. South-Africa 2011-May-10th.

20. Thailand 2010-May-27th.

21. Turkey 2010-October-18th.

22. United Arab Emirates 2007-November-18th.

23. United States of America 2010-June-8th.

24. Vietnam 2017-August-24th.

 

What is SAM★INK® Intellectual-Property (IP) protection?

A:  SAM★INK® will extend her strong IP protection and IP indemnification to cover all clients using a wide range of microchips, inks, and ink-cartridges.

SAM★INK®'s protection covers trademark, copyright, trade secret, & patent.  Protection also covers defense and damages for a covered claim.  We stand behind what we sell.  We want clients to have a peace of mind.

 

Why is IP protection important?

A:  Unfortunately, we live in a world in which a dispute over property can result in a lawsuit.  IP protection is a valuable offering that SAM★INK® extends to clients of its covered products.  If someone alleges that the products you purchased from our authorized dealers infringe on their intellectual property rights, then we will help protect you from the legal costs & liability associated with the dispute.

The fact is that technology is very complicated & intellectual property issues are very real.  One has only to look at the recent cases in any growth industry to know that there is a level & degree of risk that is out there.  SAM★INK® has never been the recipient of any litigation involving IP, but we know that diligent preparation & the ever-careful & clear avoidance of it is much better than the cure.

Given these examples, it is very important to know that not all ink companies provide IP protection.  And those that do may have less comprehensive coverage than you might otherwise assume.

We want end-users of SAM★INK® to have confidence that they are not unnecessarily exposing themselves to IP problems by using our products.  We help protect our end-users from intellectual property risk by offering strong IP protection.

 

How do I take advantage of this?

A:  Clients are automatically covered by our IP protection.  Clients shouldn't have to fill up forms to get coverage for our products.

 

Why is SAM★INK® doing this?

A:  Our clients need our inks to work for them and they don't have the time to worry about whether our inks have all the appropriate IP rights.  SAM★INK® wants our clients to have confidence that they are not unnecessarily exposing themselves to IP issues by using our products.  We believe that standing behind our clients and helping protect them from risk is a responsible thing to do.  We feel comfortable making this stand because we carefully manage the IP rights needed to ship our products.

 

How much does SAM★INK® charge for its IP protection?

A:  There is no separate charge for the protection we offer our clients; it is included in the price they pay to purchase or license the product from an authorized franchisee.  SAM★INK®'s strong IP protection is part of the overall value we provide to clients and they are seeing this as a key differentiator in their selection of our products.

 

Are my cartridges legal?

A:  Our cartridges are legal.  When a person defames us, courteously ask if he is prepared to defend his words in a court-of-law.  If this person refuses, you can disregard his remarks.  Please WA +65-9011-2282 or sam@sam-ink.com should any defamation occur so that we can take the legal actions.

 

Printer warranties are honored even when SAM★INK® is used.

MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302 “(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if: 1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and 2) the Commission finds that such a waiver is in the public interest.” This is your lifesaver for purchasing your inkjet cartridges at wholesale prices. Under no circumstances may any company or associate, salesperson or service technician deny you service or warranty work that would otherwise be covered under the warranty program.